I hate confident people: people who fully expect to get the room they want at the price they want to pay no matter how late they wait to make the reservation--or whether they make a reservation or not. There's an arrogance about them that I just can't tolerate; it's a pleasure to tell those sort of people that they're out of luck.
Of course, some people make a greater distinction between confidence and arrogance than I do. That's a distinction that's never been all that clear to me.
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