Tuesday, October 31, 2006

The thing to remember when you're dealing with the public.

Is that people aren't necessarily stupid just because they don't know as much about your business as you do. They could be a rocket scientist and not know Tuesday's lunch specials or that you need a credit card to confirm a hotel reservation.

It's important to keep this in mind.

Of course, if you've spent a lot of time dealing with the public, you'll realize that many people are, in fact, stupid.

1 comment:

DISCOM said...

OR THAT IF YOU SPILL YOUR DRINK ON AN INNOCENT PERSON APOLOGIZE!!!!